Australia Post is under pressure amid growing complaints about delivery failures.
Thousands of people have voiced their anger that their postie has completely missed them, even when they are at home waiting for their delivery
WATCH THE VIDEO ABOVE: Australia Post customers vent over delivery failures.
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A complaints page on Facebook now has more than 23,000 members.
Stephen Shergold set it up out of frustration, claiming there were times when delivery drivers are “not even coming to your door to let you know” they were there.
“If I order things online, if it’s sent to me via Australia Post, I always have to go to the post office (to collect),” he said.
The page is awash with customers sharing their unhappy experiences with Australia Post.
One customer said they waved at one driver as he took a photo of the letterbox and “still drove off”.
Another said deliveries were never made, even when you do not own a dog.
“The postie puts the ‘not able to be delivered reason’ due to this non-existent dog,” they said.
Australia Post told 7NEWS its protocols for parcel deliveries are “stringent”.
“Our drivers are required to knock three times and wait 30 seconds when delivering to households,” a spokesperson said.
Formal complaints about Australia Post can be lodged with the Commonwealth Ombudsman.