Later on, Fitbit shared another tweet that claims that the issue which affected ‘some Fitbit users’ have been fixed. The company’s follow-up tweet noted: “We’ve resolved the issue impacting some Fitbit services and they should be working as expected. If you’re still experiencing issues, please DM us so we can look into it!” It is important to note that Fitbit faced the last outage in November 2022.
We’ve resolved the issue impacting some Fitbit services and they should be working as expected. If you’re still exp… https://t.co/KaZAUPn92b
— Fitbit Support (@FitbitSupport) 1675719287000
How did the outage affect users
Several Fitbit users reported issues with either the company’s services or its products on Twitter.
One of the affected users said, “My entire life is tracked on Fitbit and it’s been down for an hour now and truly I may explode if none of my data matters for today.”
Meanwhile, another user commented on the tweet: “Is @fitbit down? My app won’t update and I’ve tried several things.”
Fitbit may remove these music streaming services from its smartwatches
Fitbit is expected to remove music streaming services Pandora and Deezer from some of its older devices in March 2023. These smartwatches include the Fitbit Sense, Versa 3 and other older devices.
This change will no longer allow users to download Pandora stations or add Deezer playlists to their devices. Moreover, Fitbit users also won’t be able to play previously downloaded music (from these apps) as well.