Fitbit restores services after an outage: Here’s what the company has to say

Google-owned Fitbit offers smartwatches and other fitness products that can track your activity as well as your health. However, all this tracking is done through the services that the company offers. Earlier, several users took to Twitter to report that Fitbit’s services were facing an outage. DownDetector, the website that tracks outages, also suggested that 81% of users reported problems while accessing the Fitbit app while 10% reported issues with the company’s website and 9% faced troubles while using the device. After receiving several reports, the company also shared a tweet addressing the issue. Fitbit’s tweet reads: “We’re aware of an issue affecting some Fitbit services and are working hard to resolve it. Thank you for your patience!”
Later on, Fitbit shared another tweet that claims that the issue which affected ‘some Fitbit users’ have been fixed. The company’s follow-up tweet noted: “We’ve resolved the issue impacting some Fitbit services and they should be working as expected. If you’re still experiencing issues, please DM us so we can look into it!” It is important to note that Fitbit faced the last outage in November 2022.

How did the outage affect users
Several Fitbit users reported issues with either the company’s services or its products on Twitter.
One of the affected users said, “My entire life is tracked on Fitbit and it’s been down for an hour now and truly I may explode if none of my data matters for today.”

Meanwhile, another user commented on the tweet: “Is @fitbit down? My app won’t update and I’ve tried several things.”
Fitbit may remove these music streaming services from its smartwatches
Fitbit is expected to remove music streaming services Pandora and Deezer from some of its older devices in March 2023. These smartwatches include the Fitbit Sense, Versa 3 and other older devices.
This change will no longer allow users to download Pandora stations or add Deezer playlists to their devices. Moreover, Fitbit users also won’t be able to play previously downloaded music (from these apps) as well.