Microsoft says it restored cloud services after global outage

The exterior view of the Microsoft Times Square building in New York City on Jan. 29, 2023.

Kena Betancur | Corbis News | Getty Images

Microsoft’s cloud services have been restored after suffering an outage, the company said on Friday.

The U.S. tech giant said late on Thursday that customers in the Central U.S. region may experience issues with multiple Azure services and its Microsoft 365 suite of apps. This could include “failures with service management operations and connectivity or availability of services.”

On Friday, Microsoft said it determined the underlying cause and the majority of services were recovered. However, the company said that some customers may still experience issues in the region.

“A small subset of services is still experiencing residual impact,” Microsoft said.

Various Microsoft 365 services were impacted, including Teams.

Reuters on Friday reported that the Microsoft cloud outage led to some airlines grounding flights. U.S.-based Frontier Airlines said on Friday that its systems were impacted by the Microsoft outage.

“During this time booking, check-in, access to your boarding pass, and some flights may be impacted,” the company said on X.

In January, Microsoft cloud suffered an outage globally that impacted services from Outlook to Teams. At the time, Microsoft said this was due to a network change.

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