IRCTC officials also confirmed that the E-ticket booking is temporarily affected due to technical reasons. However, the exact technical issue hasn’t been revealed yet.
IRCTC Server Down: Train passengers on Thursday expressed concern as the IRCTC server went down and they could not book their tickets online. However, the Indian Railways quickly responded to the passengers’ query and said the technical team is working on it and booking will made available soon for all. Several rail passengers have reported encountering a 502 Bad Gateway error when using the app.
“The E-ticket booking is temporarily affected due to technical reasons. Technical team is working on it and booking will made available soon,” the Railways said.
E- ticket booking is temporarily affected due to technical reasons. Technical team is working on it and booking will made available soon.
— IRCTC (@IRCTCofficial) November 23, 2023
Moreover, the IRCTC officials also confirmed that the E-ticket booking is temporarily affected due to technical reasons. However, the exact technical issue hasn’t been revealed yet.
“DUE TO MAINTENANCE ACTIVITY E-TICKETING SERVICE IS NOT AVAILABLE. PLEASE TRY LATER. FOR CANCELLATION/FILE TDR, PLEASE CALL AT CUSTOMER CARE NO. 14646,0755-6610661 & 0755-4090600 OR MAIL AT [email protected].,” a downtown message on IRCTC’s website said.
It should be noted that the Ministry of Railways recently allowed the Indian Railway Catering And Tourism Corp. to go for long-term tenders for a period of seven years through clustering of trains.
Even as the technical continue to persist, the IRCTC has yet to provide an estimated time for the resolution of the technical glitch which left many passengers in a state of uncertainty. The rail passengers are advised to stay updated through official channels for announcements regarding the restoration of full booking services.
Train passengers took to X to complain about the IRCTC server being down at peak time. The passengers said they are facing issues while booking tickets on the web as well as the app.
One user said the site remains closed from 11:30pm to 12:30 am. “It is a matter of concern that the IRCTC site is closed after daily maintenance. But the point is why mentioning the same so late,” he said.
Here’s What Passengers Said on X
I need to partially cancel my ticket and my train is in next few hours. Could you please help immediately otherwise I will not receive refund.
— Nakul Maheshwari (@nakul333) November 23, 2023
I was booking tatkaal ticket
But there is no response still now so how can I go pic.twitter.com/68FEBR7VyL— Arko San (@BishnuSantra2) November 23, 2023
If they can’t maintain one single website without server down then what’s the point of sending rockets to the moon and Sun!!
— Deepak (@Deepak159006) November 23, 2023
Worst service when we are trying to book for emergency purpose 🤦 make the solution as soon as possible 👍
— Praveen Kumar (@praveenkumarpts) November 23, 2023
Page is facing technical issue since 10 am.. tatkal window..
1. Not able to pay
2. Payment dropped
3. After payment deducted,irctc redirect pays shows errorBut the point is why mentioning the same so late.
— Rohit rastogi (@rohitkumarrast1) November 23, 2023
There’s no doubt that @IRCTCofficial website is just a stress test. A way to see how much frustration we can handle.@RailMinIndia @RailwaySeva @AshwiniVaishnaw #IRCTC #frustrationchallenge pic.twitter.com/O9aKsUf1Xy
— Raj Prathap (@rajprathap_as) November 23, 2023
IRCTC Server Down? Here’s How You Can Book Tickets
Even though the IRCTC server is down, the Indian Railways informed that those trying to book tickets can use other B2C players like Amazin, Moneytrip and others.
“Due to technical reasons, the ticketing service is not available on IRCTC site and App. Technical team of CRIS is resolving the issue. Alternatively tickets can be booked through other B2C players like Amazon, Makemytrip etc.,” IRCTC tweeted.
Check IRCTC Share Price
In the meantime, the shares of IRCTC on November 23 were trading 0.29 percent higher at Rs 700.20 apiece on BSE against its previous close.