Pizza Hut Australia customers’ personal details accessed in cyber attack

Pizza Hut customers have been caught up in a data breach, with details such as home addresses and phone numbers accessed in the leak.

In an email sent to customers on Wednesday, chief executive Phil Reed said the fast food company was made aware of the breach in early September.

A third party accessed Pizza Hut’s customer database where information such as online order transactions, a customers’ name, delivery address, email address and contact number are stored.

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While credit card details are stored in a customer’s Pizza Hut user account, Reed said such card details were masked and rendered “unusable” to hackers.

All account user passwords are also secured and encrypted.

“The credit card details we hold cannot be used to make fraudulent payments and all credit card payments are processed securely by an approved payment platform,” Reed said.

“Our day-to-day operations are not impacted and we are continuing to securely process orders online or over the phone for our customers.”

Reed said Pizza Hut took “immediate action” once it learned about the data breach, including informing the Office of the Australian Information Commissioner.

A total of 193,000 customers were impacted.

“It is important to note that there is no evidence that your personal information has been misused, and the data we hold cannot by itself be used to commit identity theft or fraud,” Reed said in the email.

Customers have been urged to look out for any suspicious emails, text messages or calls and to not open any links that do not seem legitimate.

Pizza Hut has also advised customers to consider updating their account passwords.

“We value all our customers across Australia and all of us at Pizza Hut Australia thank you for your ongoing support,” Reed said.

“We understand the trust you place in us and I sincerely apologise for any concern that this incident may have caused.”