The Indian Railways is working on a Super app that will have features of Rail Madad, UTS, Satark, TMS-Nirikshan, IRCTC Air and PortRead, among others.
Indian Railways update: In a major technological update, the Indian Railways is all set to unveil a comprehensive ‘super app,’ which is designed to serve as a one-stop solution for railway commuters. The’super app’ from the Indian Railways will provide a range of services, including ticket booking, train tracking, and other railway-related tasks aimed at making the customer experience better.
Notably, the Indian Railways is working on several news updates before the Lok Sabha Elections in 2024 and the ‘Super app’ is one of those key technological updates expected to be launched soon. Also, among other technological upgrades, the introduction of a 24-hour ticket refund scheme is one of them. The new scheme from the railways aims to streamline ticket cancellations by offering a hassle-free refund process.
As of today, the IRCTC Rail Connect app of the Indian Railways is the most popular, with over 100 million downloads. The list of apps that are expected to be brought under the ‘Super app’ are Rail Madad, UTS, Satark, TMS-Nirikshan, IRCTC Air and PortRead, among others.
Metro Railway Mobile App Touches 4.46 lakh Android User mark
More than four lakh people have downloaded Kolkata Metro’s mobile app on their smartphones, an official said. A Metro Railway spokesperson, Kaushik Mitra, said on Sunday that this app, ‘Metro Ride Kolkata’, was developed by the Centre for Railway Information Systems (CRIS).
“The idea of developing such an App was conceived to enable Metro commuters to recharge their smart cards or book QR code-based tickets anytime from anywhere,” he said. Mitra said for the benefit of commuters, the ‘Metro Ride Kolkata’ App was launched on March 5, 2022, on the Android platform and on March 22, 2024, on the iOS platform.
“Till April 6, around 4.46 lakh Android users have downloaded this App from Google Play Store and 1400 iOS users have downloaded this App from Apple Store. These figures signify the acceptability and popularity of this App among the Metro users,” he said.
To make more commuters aware of it, special promotional films on how to download and use this App are being shown on platform televisions at both old North-South and new East-West Metro stations. Meanwhile, construction work for the underground Victoria station has been taken up in the Joka-Esplanade Metro Corridor, Mitra informed.
(With inputs from agencies)